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Privacy Policy
WHAT IS GDPR
On the 14th of April 2016, the European Parliament finally approved the General Data Protection Regulation (GDPR), which replaced the previous directive 95/46/EC translated into the Portuguese legal system in Law n.º 67/98 of 26 of October still in effect.
The General Data Protection Regulation, or GDPR, is a new European regulation that applies after May 25, 2018 and aims to make legislation on personal data equal throughout the European Union, increasing protection and protecting your data. citizens.
Additional information on the topic:
CNPD - National Data Protection Commission
https://www.cnpd.pt/bin/rgpd/10_Medidas_para_preparar_RGPD_CNPD.pdf
EU information
https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en
ICO
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr
CONTROLLER IDENTITY AND CONTACTS
Dynamic Refinement - Unipessoal LDA
Rua do Alto da Charneca, nº 47, 6200-570
Email: altodoferrum@gmail.com
Website: https://altodoferrum.com/
PERSONAL DATA - WHAT THEY ARE
“Personal data is information relating to a living, identified or identifiable person. Also constituting personal data is the set of distinct information that may lead to the identification of a particular person.”, is what can be read at
https://ec.europa.eu/info/law/law-topic/data-protection/reform/what-personal-data_en
This applies to an address, email contact, telephone, IP address, cookies, or any other data that allows identifying a person.
PROCESSORS AND CONTROLLERS
There are two entities that are responsible for data processing: the “controller” and the “processor”. It is important to determine whether you are acting as a controller or a processor and understand your responsibilities accordingly.
A “controller” determines the purposes, conditions and means of the use of personal data.
A “processor” only acts on the instructions of the “controller” and processes personal data on its behalf.
Rogado & Rendeiro is a “controller” in relation to our customers' data, which makes us responsible for the need to alert our customers and have their authorization to use their data.
HOW WE COLLECT YOUR DATA
Your data is collected when you subscribe to a service or protocols with Rogado & Rendeiro, either orally, in writing or via access to our website, landing pages or presence on social networks.
We do not collect data indirectly.
WHAT DATA DO WE COLLECT
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Name;
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Contact information, including email address;
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Demographic information, preferences and interests;
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Other relevant information for surveys and/or strengthening the connection with our customers and other partners.
FOR WHAT PURPOSE DO WE COLLECT THEM
This analysis, due to its general content, cannot be exhaustive, however we present here only the points considered relevant. We need this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Maintenance of internal register;
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Customer record management
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contact management
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Partner management
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complaints management
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billing management
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Payment Management
- We may periodically send informative emails about our business activity, new developments or other information that we think you may find interesting, using the email address you have provided;
- From time to time, we may also use your information to contact you for research purposes regarding our activity. We may contact you by email, telephone, fax or post. We may use the information to customize the site to your interests.
- Analysis of fraud and illicit situations
- Marketing
WHAT ARE YOUR RIGHTS?
Right of Access – You can request a copy of the data being stored and inquire about how they are treated and the purpose of that treatment.
Right to Rectification – You have the right to correct existing information about you, such as an email or telephone contact.
Right to be Forgotten – You can request that existing information about you be removed, being limited to the existence of valid grounds for this not being possible, namely legal obligations.
Right to Portability – You have the right to access information in a standard format that is “machine-readable”, as long as it is technically possible.
Right of Opposition – You can object to your data being used for direct marketing purposes.
Right not to be subject to automated decisions – You have the right to request human intervention in processes that are usually automated (such as Profiling).
HOW TO EXERCISE YOUR RIGHTS OVER YOUR PERSONAL DATA
You have at your disposal in writing via email altodoferrum@gmail.com access so that you can exercise your right of access and rectification of data. You also have the possibility to make a request for data portability if technically possible.
The right to be forgotten is also possible, and must be carried out through a written request via email altodoferrum@gmail.com, being limited to the existence of valid grounds for this not being possible, namely legal obligations.
HOW DO WE PROTECT YOUR PERSONAL DATA?
Since the beginning of the company, security has always been seen as a key point, so adapting to this new legislation was not complex, since we had already implemented all the bases of what was requested – and more.
Our Sites and digital data are stored on Chrome.pt's dataservers, an entity that fully complies with privacy policies and the RGPD, where we benefit from the general protections implemented by them.
We have implemented several security systems, such as firewalls and IDS (Intrusion Detecting System / Intrusion Detection Systems) in the network to which we are connected;
We have implemented different levels of access to the information stored by us;
We carry out the recording of access that our employees carry out to their data;
We make possible the accesses are encrypted accesses;
Use of access via internal VPN. Virtual access is carried out through encrypted connections and with software and systems that allow us to apply the concept of “privacy by design”;
We have strict password security rules and mandatory password rotation;
There are other additional security points that, due to their criticality, cannot be mentioned here.
HOW WE USE COOKIES
A cookie is a small file that asks permission to be placed on your computer or mobile device storage. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.
We use cookie traffic logs to identify which pages are being used. This helps us to analyze data about web page traffic and improve our website in order to adapt it to the customer's needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better website by allowing us to monitor which pages you find useful or not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or refuse cookies. Most browsers automatically accept cookies, but you can modify your browser to refuse cookies. If you choose to decline cookies, this may prevent you from taking full advantage of the website.
LINKS TO OTHER SITES
Our website may contain links to other sites of interest. However, once you have used those links, you should note that we have no control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and look at the privacy statement applicable to the website in question.